serviceescalation not working

[justinpryzby]

I'm of the understanding that shinken supports service/hostescalation, in addition to its own "escalation", by name, referenced directly by a host/service or its template.

I want to add an escalation by servicegroup, using serviceescalation, but it's not working.
define escalation {
servicegroup_name chris
contacts +chris-xmpp
first_notification 1
last_notification 0
notification_interval 0
}

I see the services I expect a members of servicegroup:chris, yet the contact is never notified.

I see someone reported a similar problem ~5 years ago; was there any resolution or is there any outstanding problem ?
http://forum.shinken-monitoring.org/...ght=escalation

[lesteff]

Hi

Did you found a solution for this case?

I have a similar config like the example in the docs: http://shinken.readthedocs.org/en/la...viceescalation

define serviceescalation{
servicegroup_name SERVICEGROUP1,SERVICEGROUP2,...,SERVICEGROUPN
other escalation directives ...
}

but it doesent work. back on nagios this worked well.

Any ideas?